IPS customer support — People ready to respond, rethink, and resolve

Our people are the heart of our service and engineering culture. They respond to your needs, rethink your reliability challenges, and resolve them — permanently.

Meet the people who work in the front line of our customer support below.

To meet the people behind them or tour a service center, talk to your local IPS representative or contact us here.

The IPS distribution sales team

The people who source the replacement equipment you need and connect you with the experts on drop-in replacement, installation, and commissioning.

The IPS field services team

The people who come to you, test and assess your equipment, and work with our engineers on projects, managed programs, and in-house maintenance support.

The IPS Engineering Corps

These subject matter experts guide IPS continuous improvement, troubleshooting, and problem-solving, combining industry-specific experience with insight and innovation.

IPS customer training

Customized instruction with subject matter experts on operating and maintaining electrical and mechanical equipment for improved safety, reliability, and efficiency.

IPS has close working relationships with OEMs